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Call Admission Control (CAC): How Does CAC Maintain Quality of Service?

Call Admission Control (CAC): How Does CAC Maintain Quality of Service?

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 By Charles Joseph | Cybersecurity Researcher
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 Published on December 15th, 2023

Call Admission Control (CAC) is a method used in networks to prevent oversaturation of voice and video traffic. It helps maintain the quality of existing calls and controls the admission of new calls based on the network’s ability to handle additional traffic. Depending on the network’s capacity, a new call may either be allowed, blocked, or directed to an alternate path. By managing the volume of traffic, CAC ensures that available resources are not overwhelmed, resulting in improved overall network performance.

Call Admission Control (CAC) Examples

1. Corporate Phone Line Management

In any business setting, the efficiency of communication plays a vital role in the day-to-day functions and overall success. Corporations often encounter situations where the number of incoming and outgoing calls is quite high, leading to a busy phone line. This congestion often results in poor call quality, making it harder for individuals to communicate effectively.

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With Call Admission Control (CAC) in the picture, it ensures a balance in call traffic. It works by constantly monitoring the network’s bandwidth capacity and taking control over the number of simultaneous calls that the network handles. By doing this, CAC effectively ensures clear and efficient communication across the phone lines.

Therefore, in a packed corporate communication network, a new call will only be permitted if the existing network traffic can accommodate it without negatively impacting the ongoing calls. This maintenance of call admission helps to avoid oversaturation of calls. So instead of juggling poor quality calls, conversations are clear, allowing businesses to operate smoothly and effectively.

2. Video Conferencing Traffic Management

Video conferencing platforms such as Zoom and Microsoft Teams are popular tools for virtual meetings, especially in this age of remote working and learning. They rely heavily on stable and sufficient network bandwidth to ensure high-quality video and audio for users. In situations where too many participants attempt to join a meeting that’s already ongoing, the network may become imbalanced, risking the quality of the conference.

In such scenarios, the use of Call Admission Control (CAC) comes into play. It becomes a gatekeeper, monitoring the current network traffic. When a new participant requests to join, the CAC assesses whether the additional traffic from this new user might degrade the quality of the ongoing meeting.

If the participation of the new user threatens the stability of the conference, the CAC prevents the user from joining, thus maintaining the meeting’s quality. This ensures that the video conference continues with minimal disruptions and all participants can communicate clearly and effectively.

3. Streaming Service Optimization

Music streaming services like Spotify, Apple Music, or SoundCloud are a staple source of entertainment for millions of people around the globe. One of the critical offerings of these services is the ability to stream music without any interruption, ensuring a seamless user experience. However, there are times when multiple streams initiate concurrently, increasing the probability of network congestion and disruptions in the music stream.

This is where the role of Call Admission Control (CAC) becomes significant. The CAC manages the number of streams that the network can accept based on the available network bandwidth. It continuously monitors and prevents the network from accepting new streaming requests that could potentially overload the network’s capacity.

So, if a user tries to start a new music stream, CAC will assess if the network can handle the additional data traffic without disrupting the existing streams. In this way, Call Admission Control can preserve and maintain the uninterrupted streaming service, thereby ensuring a quality music listening experience for all users.

Conclusion

Overall, Call Admission Control (CAC) plays a fundamental role in optimizing network performances, whether for corporate phone lines, video conferencing platforms, or music streaming services. It ensures a balance in traffic, maintaining the quality and integrity of the communication or streaming activity, thus resulting in a more efficient and satisfying user experience.

Key Takeaways

  • Call Admission Control (CAC) is a method used to prevent network oversaturation from excessive voice and video traffic.
  • CAC manages the volume of traffic by controlling the admission of new calls based on network capacity.
  • In corporate environments, CAC ensures clear communication by maintaining a balance in call traffic.
  • In video conferencing services like Zoom or Microsoft Teams, CAC can prevent new users from joining if their entry threatens the quality of the ongoing conference.
  • In music streaming services, CAC manages the number of streams to ensure uninterrupted music listening experience.

Related Questions

1. What happens when CAC blocks a call?

When CAC blocks a call, it means that the network is currently at its capacity and cannot handle any more traffic without degrading the quality of ongoing communications. The call will not be allowed to go through until there is sufficient network bandwidth available.

2. Can CAC be applied to data networks?

Yes, CAC can also be applied to data networks. It is used to prevent network congestion and to ensure the network can handle the current and any new data traffic it receives.

3. How does CAC improve user experience in video conferencing?

CAC improves user experience in video conferencing by preventing call degradation and ensuring the stability of the platform. It helps maintain the quality of the video conference by controlling the admission of new participants based on the network’s current traffic.

4. What is the role of CAC in streaming services?

In streaming services, CAC’s role is to manage the number of streams the network can accept to prevent overwhelming the available resources. This ensures uninterrupted streaming and a better user experience.

5. Is CAC unique to certain types of networks or systems?

No, CAC is not unique to any specific type of network or system. It is a common method applied across different networks and systems to manage network resources and prevent oversaturation of traffic, whether it’s for voice, video, or data.

QUOTE:
"Amateurs hack systems, professionals hack people."
-- Bruce Schneier, a renown computer security professional
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